Refund policy

Return & Refund Policy – Buy Bazar

We offer a 7-day return and exchange policy from the date of delivery.

Eligibility

To be eligible for a return or exchange, the following conditions must be met:

  • Item must be unused, in original condition, and original packaging
  • Return request must be made within 7 days of delivery

Accepted Return Cases

  • Defective or damaged product
  • Wrong item delivered
  • Product not as described

Return Request Process

To request a return or exchange, contact us:

Email: support@buybazar.pk
Phone: +92 3373796866

Please include your order number and product images (if applicable).

Return Process

  • All return requests are subject to inspection and approval
  • Returned items are inspected before refund or replacement
  • Refunds are processed after item verification
  • Return instructions will be provided after approval

Return Shipping

  • Customers are responsible for return shipping costs unless product is defective or incorrect
  • Shipping charges are non-refundable

Processing Time

  • Returns are processed within 5–7 working days after receiving the item
  • Refunds are issued within 5–7 working days after approval

Refund Method

Cash on Delivery (COD) Orders:
Refunds are issued via:

  • Bank Transfer
  • Easypaisa
  • JazzCash

Prepaid Orders:
Refunds are issued to the original payment method (where applicable).

Non-Returnable Items

  • Sale / discounted items (unless defective or wrong item delivered)

Contact Us

Email: support@buybazar.pk
Phone: +92 3373796866