Refund policy
Return & Refund Policy – Buy Bazar
We offer a 7-day return and exchange policy from the date of delivery.
Eligibility
To be eligible for a return or exchange, the following conditions must be met:
- Item must be unused, in original condition, and original packaging
- Return request must be made within 7 days of delivery
Accepted Return Cases
- Defective or damaged product
- Wrong item delivered
- Product not as described
Return Request Process
To request a return or exchange, contact us:
Email: support@buybazar.pk
Phone: +92 3373796866
Please include your order number and product images (if applicable).
Return Process
- All return requests are subject to inspection and approval
- Returned items are inspected before refund or replacement
- Refunds are processed after item verification
- Return instructions will be provided after approval
Return Shipping
- Customers are responsible for return shipping costs unless product is defective or incorrect
- Shipping charges are non-refundable
Processing Time
- Returns are processed within 5–7 working days after receiving the item
- Refunds are issued within 5–7 working days after approval
Refund Method
Cash on Delivery (COD) Orders:
Refunds are issued via:
- Bank Transfer
- Easypaisa
- JazzCash
Prepaid Orders:
Refunds are issued to the original payment method (where applicable).
Non-Returnable Items
- Sale / discounted items (unless defective or wrong item delivered)
Contact Us
Email: support@buybazar.pk
Phone: +92 3373796866